FAQs

Caribbean
Colombia
Mexico
Panama

In this space you will find the most frequently asked questions when using Virtual Terminal:

How do I get access to the Virtual Terminal (VT) for refunds and cancellations?

When your production credentials are generated, you will receive access to VT along with the manual for using the tool.

If you don't have access, you can contact your account executive to request access.

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Important

Actions on the Virtual Terminal will not be reflected in the plugin.