Help
General Information
- What is the Fiserv Developer Portal?
The Fiserv Developer Portal is a comprehensive platform designed to provide developers with all necessary documentation and APIs for Fiserv Acquiring products in Latin America, covering regions such as Mexico, Colombia, Caribbean, Panama, Argentina, Uruguay, and Brazil.
- Who can use the Fiserv Developer Portal?
The portal is tailored for developers and technical partners interested in integrating or working with Fiserv Acquiring products and services.
- How do I get started with the Fiserv Developer Portal?
Start by visiting our Landing Page to start with the Product you need to integrate, from here you can get an overview and the basic information you need to begin your journey.
Access and Permission
- Do I need to create an account to access the documentation?
No account is required to access the documentation. All materials are freely available on the portal.
- Can I test the APIs without an account?
Testing APIs generally requires authentication and access credentials. You may need to sign up for an account or your account manager to obtain these credentials.
Documentation and APIs
- What types of APIs are available on the Developer Portal?
Our portal features a wide range of APIs related to payment processing, transaction management, security, and other acquiring services.
- How is the documentation organized?
Documentation is categorized by product and geographic region, with each section containing detailed guides, reference materials, and examples.
- Can I download the documentation for offline use?
Currently, the documentation is designed for online use. However, you can print or save individual pages as needed.
Support and Assistance
- Where can I get help if I have issues or questions?
Please contact your account manager or Fiserv customer support team for assistance with any issues or questions.
Best Practices and Updates
- Does the Developer Portal offer best practices for using the APIs?
Yes, each API section includes best practices and recommendations to ensure optimal integration and performance.
- How often is the documentation updated?
Our documentation is regularly updated to reflect new features, enhancements, and changes. Check the portal frequently for the latest updates and release notes.
Troubleshooting
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What should I do if an API is not working as expected? First, consult our troubleshooting guides and FAQs in the documentation. If the issue persists, please contact Fiserv customer support with detailed information about the problem.
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How can I report a bug or suggest an improvement? You can report bugs or suggest improvements through your primary Fiserv Contact.
Updated about 2 months ago