Emergency Assistance

The Carat Portal allows the use of Emergency Assistance.

For this, the conditions below must be met.

Carat Portal Interfaces Supported for Integration

You can use the following interfaces to use Emergency Assistance:

Allowed Credit Card Companies

The following Credit Card Companies support the use of Emergency Assistance:

  • ELO DÉBITO
  • VISA ELECTRON

Allowed Routings

The following routing/Credit Card Companies supports the use of Emergency Assistance:

  • Cielo e-Commerce
  • eRede REST
  • SafraPay
  • Getnet WS

Anti-Fraud Analysis

The following anti-fraud analysis entities support Emergency Assistance:

  • Cybersource

Attention:

It is possible to send an analysis to the anti-fraud analysis entity Konduto, but the debit mode is not supported and
the call is just logged without an analysis being performed.

Details for the Anti-Fraud Analysis

The notes below are valid for the [HTML Payment] interface(pagamento-html-begin.md).

To use anti-fraud with Emergency Assistance, it is mandatory that the following parameter has the value:

FieldMandatory Value
additional_data.anti_fraudenabled_before_auth

The values ​​in the fields below will be ignored:

Field
authorizer_authentication
additional_data.postpone_confirmation