Status & Stages

Boarding possible status and stages available in the event.

Caribbean
Colombia
Mexico

This page is dedicated to providing a detailed overview of the possible statuses and stages that can be received through the boarding results webhook. Understanding these elements is crucial for accurately processing and reacting to the boarding notifications in your systems.

Understanding Status and Stages

In the boarding process, each application undergoes several stages, and its progress is tracked through various status updates. These updates provide essential information about the application's current state and any potential issues that may need to be addressed.

Status

Statuses indicate the final outcome of the boarding process for an application. They can help you determine whether the boarding was successful or if there were any problems that need resolution. The primary statuses you may encounter include:

StatusDescription
CANCELEDThis application has been canceled by the user.
REJECTEDThe application was rejected due to incorrect data. You can retry the boarding.
SUCCESSFUL_PROCESSEDThe application was successfully processed and it is totally boarded.
FAIL_PROCESSEDThe application was processed but it failed during the boarding (boarding is not complete). You can retry the boarding.
DECLINEDThe application has been declined. This means it cannot be further processed. The user should not attempt any additional actions on this application, as it must be terminated.
BOARDING_PROCESSStarted boarding Process. An event with status will not be received as it is in progress.
IN_PROGRESSThe application has an ID generated. Some information is saved, but not requested yet to board. An event with status will not be received as it is in progress.

Stages

Stages represent the specific points in the boarding process where an application completes a significant step, we can call it like a "Sub-Status". It is used to inform the last step processed when successfully finished or in which step of execution the application failed. Knowing the stages provides insight into the progression and helps pinpoint where in the process an error occurred if the status is not successful. Key stages include:

StageDescription
PRE ONBOARDING OMNIPAYFiserv Back End initial Merchant validation / creation.​
FDPOSTerminal Registration (only for some institutions Card Present merchants).​
DATAWIRETerminal Certification (only for some institutions Card Present merchants).​
PCFBoarding in Authorizer. (only for some institutions Card Present​ merchants).
IPGEcommerce Store Creation​. (only for Card not Present merchants).
OMNIPAYData Update after creating Terminals, Ecommerce and Authorizer record (Last Step)​.